This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information for customers, prospects, and website visitors across the United States, including information collected through this website, forms, SMS/texting, calls, email, and other communications. California-specific rights are called out separately because of state compliance requirements, but our practices apply to all U.S. customers and communications, not California alone.
1. Information We Collect
We may collect identifiers, contact details, business information, message content, service preferences, device and usage data, approximate location from technical signals, payment-related records, and information you voluntarily provide through forms or communications.
2. How We Use Information
We use personal information to provide and improve services, respond to inquiries, schedule calls, process transactions, personalize communications, send updates, maintain security, prevent fraud, comply with law, and manage business operations.
3. State Privacy Rights, Including California
We work with and communicate with individuals and companies throughout the United States. Depending on your state of residence, you may have rights such as access, correction, deletion, portability, or opt-out of sale/sharing. California residents specifically may have rights under the California Consumer Privacy Act, as amended by the CPRA; residents of other states may have similar rights under their own state privacy laws. We honor applicable requests regardless of which U.S. state you live in.
4. SMS/Texting and Calls
If you provide a phone number, we may use it for service-related texts, calls, appointment reminders, account notices, and marketing messages where permitted and with any required consent. You can opt out of marketing texts by replying STOP when supported. Message and data rates may apply.
5. Disclosure of Information
We may disclose information to service providers, payment processors, communications platforms, analytics providers, professional advisors, business partners at your direction, authorities when required by law, and parties involved in a business transfer.
6. Communication Choices
You may unsubscribe from marketing emails, opt out of text messages where supported, request communication preference changes, or ask us to stop non-essential outreach. We may continue sending transactional, security, legal, or service messages.
7. Retention and Security
We retain information for as long as reasonably necessary for the purposes described, including legal, accounting, security, dispute, and business needs. We use reasonable safeguards, but no method of transmission or storage is completely secure.
8. Requests and Contact
To exercise privacy or communication rights, contact us through the site’s published contact method and include enough information for us to verify and process your request. Authorized agents may submit requests where permitted by California law.